Open Access
Subscription or Fee Access
A Study to Assess the Effectiveness of Enhancement Programme for Staff Nurses on Selected Quality Indicators in Critical Care Units of Tertiary Care Hospital
Abstract
Background: As profession become more interdependent, quality assurance programme will help to improve the quality of nursing care. Since there is no much research conducted in this area the investigator wishes to conduct a study on the effectiveness of enhancement programme for staff nurses on selected quality indicators in critical care units. Objectives: (1) To compare the adverse events before and after the enhancement programme. (2) To compare the family satisfaction before and after the enhancement programme. Method: The study used a one-group pre-test/post-test design. The 40 patients' family members were chosen using simple random selection. Family satisfaction was assessed using (FS-ICU) questionnaire and record review was done to assess the incidence of adverse events for the one month preceding the enhancement programme an organised teaching programme was conducted by the investigator. Satisfaction and the occurrence of adverse events were measured after one month of intervention. Results: There is a change in the incidence of adverse events before and after the enhancement programme. The mean satisfaction score before the intervention was 70.20±13.10 and after the intervention was 74.75±15.32 which is not statistically significant at p<0.05 level. Interpretation and conclusion: The enhancement programme made a contribution among the staff nurses in increasing the practice of care towards the patients and their family members in the intensive care units. The scores indicated that the enhancement programme was an effective method of improving the nursing practice and thereby promoting the quality of care among nurses.
References
Chamberlain D, Pollock W, Fulbrook P. ACCCN Workforce Standards for Intensive Care Nursing: Systematic and evidence review, development, and appraisal. Australian critical care 2018; (31) 292-302
Kapoor P. Why quality in healthcare. Medical journal, Armed Forces India. 2011 Jul;67(3):206.
Silveira TV, Prado Júnior PP, Siman AG, Amaro MD. The importance of using quality indicators in nursing care. Revista gaucha de enfermagem. 2015 Jun;36(2):82-8.
Guidance on Developing Key Performance Indicators and Minimum Data Sets to Monitor Healthcare Quality. Dublin 7. 2013
Pittet D, Allegranzi B, Storr J, Donaldson L. ‘Clean care is safer care’: the global patient safety challenge 2005–2006. International Journal of Infectious Diseases. 2006 Nov 1;10(6):419-24.
Ray B, Samaddar DP, Todi SK, Ramakrishnan N, John G, Ramasubban S. Quality indicators for ICU: ISCCM guidelines for ICUs in India. Indian journal of critical care medicine: peer-reviewed, official publication of Indian Society of Critical Care Medicine. 2009 Oct;13(4):173.
Ioan B, Nestian AS, Tita SM. Relevance of key performance indicators (KPIs) in a hospital performance management model. Journal of Eastern Europe Research in Business & Economics. 2012 Jan 1;2012:1.
Chrusch CA, Martin CM. Quality improvement in critical care: selection and development of quality indicators. Canadian respiratory journal. 2016;2016.
Gupta KS, Rokade V. Importance of quality in health care sector: A review. Journal of Health Management. 2016 Mar;18(1):84-94.
Moody BL, Fanale JE, Thompson M, Vaillancourt D , Symonds G, Bonasoro C. Impact of staff education on pressure sore development in elderly hospitalized patients. Archives of internal medicine. 1988 Oct 1;148(10):2241-3.
Senaratana W, Picheansatian W, Danchaivijitr S. Reduction of the incidence of pressure sores by an education program on nursing care. J Med Assoc Thai. 2005;88(10):S166-70.
Min J, Kim Y, Lee JK, Lee H, Lee J, Kim KS, Cho YJ, Jo YH, Ryu HG, Kim K, Lee SM. Survey of family satisfaction with intensive care units: A prospective multicenter study. Medicine. 2018 Aug;97(32).
Schwarzkopf D, Behrend S, Skupin H, Westermann I, Riedemann NC, Pfeifer R, Günther A, Witte OW, Reinhart K, Hartog CS. Family satisfaction in the intensive care unit: a quantitative and qualitative analysis. Intensive care medicine. 2013 Jun 1;39(6):1071-9.
Stricker KH, Kimberger O, Schmidlin K, Zwahlen M, Mohr U, Rothen HU. Family satisfaction in the intensive care unit: what makes the difference?. Intensive care medicine. 2009 Dec 1;35(12):2051.
Janardhan Iyengar SM, Srinivasan R. Family satisfaction in a medical college multidisciplinary intensive care unit. How can we improve? Indian Journal of critical care medicine 2019; 23(2): 83-88.
Heyland DK, Rocker GM, Dodek PM, Kutsogiannis DJ, Konopad E, Cook DJ, Peters S, Tranmer JE, O’Callaghan CJ. Family satisfaction with care in the intensive care unit: results of a multiple center study. Critical care medicine. 2002 Jul 1;30(7):1413-8.
Refbacks
- There are currently no refbacks.