Emotional Intelligence and Work-related Stress among Nurses in Kerala, South India

Ramya Kundayi Ravi, Suma Paul

Abstract


Context: Multiple and conflicting demands imposed when working in the frontline of healthcare service makes nursing one of the most stressful professions. Emotional intelligence is found to be an important factor for predicting and managing work-related stress. The present study aimed to investigate the relationship between emotional intelligence on work-related stress level among nurses working in a private hospital. Materials and methods: A quantitative cross-sectional survey design was used. Data was collected from 717 registered nurses selected using convenient sampling technique. A self- administered questionnaire containing background data sheet, standardized emotional intelligence questionnaire and expanded nursing stress scale. Results and Discussion: The mean age of participants was 31.26±4.86 years. The total mean work-related stress score was found to be 133.9166±36.67, demonstrating a moderate level of work-related stress among nurses and is in line with the findings of other researchers. There was no statistically significant relationship between emotional intelligence and total work-related stress levels (p=0.688). However, a statistically significant relationship was found between work-related stress levels and gender, marital status, educational level and current area of working/service at 0.05 level. Conclusion: Specific preventive measures, both at individual and managerial levels, must be taken to preserve the physical and mental health of nurses.

Keywords: Work-related stress, occupation, emotional intelligence, nurses, hospital


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DOI: https://doi.org/10.37628/ijchn.v4i2.2007

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